Privacy Policy — 92king

This Privacy Policy ("Policy") sets out how 92king ("the Operator", "we", "us" or "our") collects, uses, stores, discloses and protects personal data relating to individuals ("you", "your" or "the User") who register for and use the 92king platform, available at https://92king.cam ("the Platform").

92king is an online gambling and sports-betting entertainment platform operated for adult users. This Policy applies to all personal data processed in connection with your use of the Platform, including data collected during account registration, identity verification, financial transactions, gameplay, and customer support interactions.

By creating an account and using the 92king Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not register or continue to use the Platform.

The following definitions apply throughout this Privacy Policy:

• "Personal Data" — any information relating to an identified or identifiable natural person, including but not limited to name, email address, phone number, date of birth, financial details, and device identifiers.
• "Processing" — any operation performed on personal data, whether automated or manual, including collection, storage, use, disclosure, alteration, and deletion.
• "Data Controller" — the entity that determines the purposes and means of processing personal data. For users of the 92king Platform, the Data Controller is the operator of 92king as identified in the operator's current licensing documentation.
• "Data Processor" — a third party that processes personal data on behalf of the Data Controller under a data processing agreement, for example a payment service provider or KYC verification partner.
• "KYC" — Know Your Customer; the identity and age-verification procedures applied to registered users to meet compliance obligations.
• "Consent" — a freely given, specific, informed and unambiguous indication of agreement by the User to the processing of their personal data for a stated purpose.
• "Cookie" — a small text file stored on a user's device by a website or application to retain session data, preferences or analytics information.

92king collects the following categories of personal data in connection with your use of the Platform:

92king collects personal data through the following means:

You provide personal data directly to 92king when you: (a) register an Account; (b) complete KYC verification; (c) make a deposit or withdrawal; (d) contact our support team via live chat or email; (e) participate in a promotion or survey; or (f) update your account profile.

When you access and use the Platform, technical and usage data is collected automatically through server logs, cookies, and similar tracking technologies. This includes your IP address, device identifiers, session timestamps, game interaction records and navigation paths within the Platform.

92king may receive personal data from third-party identity verification providers, fraud-detection partners and payment processors as part of the KYC and transaction-processing workflow. Any third-party data sharing is governed by contractual obligations requiring adequate data protection standards.

92king processes your personal data for the following purposes, each of which is supported by one or more lawful bases for processing:

• Account Creation & Management: To register your Account, verify your identity and age, and manage your ongoing relationship with the Platform. Legal basis: performance of a contract.
• KYC & Compliance: To fulfil the operator's anti-money laundering (AML), Know Your Customer (KYC) and responsible-gambling compliance obligations. Legal basis: legal obligation and legitimate interests.
• Transaction Processing: To process deposits and withdrawal requests in PKR, verify payment method ownership and maintain financial records. Legal basis: performance of a contract.
• Platform Operation & Security: To operate, maintain and secure the Platform, detect fraud, prevent prohibited conduct, and investigate disputes. Legal basis: legitimate interests.
• Customer Support: To respond to your queries, resolve disputes, and provide assistance via live chat and email support. Legal basis: performance of a contract and legitimate interests.
• Responsible Gambling: To monitor usage patterns, apply responsible-gambling tools (deposit limits, self-exclusion), and identify users who may require support. Legal basis: legal obligation and legitimate interests.
• Marketing Communications: To send promotional offers, bonus notifications and platform news to users who have opted in to receive such communications. Legal basis: consent. You may withdraw consent at any time (see Clause 13).
• Platform Improvement: To analyse usage data and improve the platform's performance, interface and game offering. Legal basis: legitimate interests.

92king does not sell your personal data. We share personal data only in the following circumstances and with the following categories of recipients:

We engage third-party processors who act on our behalf to deliver specific services, including: identity verification and KYC providers; payment processing infrastructure; fraud detection and AML screening services; IT hosting and cloud infrastructure providers; customer support platform operators; and analytics service providers. All processors are bound by data processing agreements requiring them to protect your data and process it only on our documented instructions.

In order to process financial transactions, limited personal and financial data — such as your account identifier and transaction amount in PKR — is transmitted to the relevant payment infrastructure. Familiar Pakistani payment channels such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah are referenced for context only. Their inclusion in this Policy does not constitute an endorsement or imply partnership with or support of online gambling by any of those providers. Actual payment method availability is subject to operator policy.

92king may disclose personal data to competent authorities, regulators or law enforcement agencies where required to do so by applicable law, court order, or in connection with an investigation into fraud, money laundering or other serious misconduct.

In the event that 92king or its operator undergoes a merger, acquisition, restructuring or asset sale, personal data held by 92king may be transferred to the acquiring entity as part of that transaction. Users will be notified of any such transfer via the email address registered to their Account.

92king uses cookies and similar tracking technologies to operate the Platform, maintain your session, remember preferences and collect analytics data. The following categories of cookies may be in use:

• Essential Cookies: Required for the Platform to function. These include session authentication tokens, security cookies and load-balancing cookies. These cannot be disabled without impairing Platform functionality.
• Functional Cookies: Used to remember your preferences — such as language settings, display options and responsible-gambling settings — across sessions.
• Analytics Cookies: Used to collect aggregated data on how users interact with the Platform, which pages are visited most frequently, and where users encounter errors. This data is used to improve Platform performance and user experience.
• Security & Fraud Prevention Cookies: Used to detect suspicious activity, identify multiple-account behaviour and assist with AML monitoring.

You may manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the Platform but may reduce the quality of your experience. Essential cookies cannot be disabled through browser settings without loss of core functionality.

92king retains personal data for no longer than is necessary to fulfil the purposes for which it was collected, subject to any overriding retention obligations imposed by the operator's compliance framework or applicable law.

As a general guide, the following retention periods apply:

• Account and Identity Data: Retained for the duration of the Account's active period plus a minimum of five (5) years following account closure, in compliance with standard AML and KYC record-keeping obligations.
• Transaction Records: Financial transaction records in PKR are retained for a minimum of five (5) years in accordance with financial record-keeping requirements.
• KYC Verification Documents: Retained for the period required by the operator's licensing compliance obligations — typically a minimum of five (5) years from the date of last transaction.
• Support Communications: Chat transcripts and email records are retained for a minimum of twelve (12) months, or longer where they relate to an ongoing dispute or compliance matter.
• Technical and Usage Data: Typically retained for twelve (12) months in identifiable form; thereafter anonymised for aggregate analytics purposes.

After the applicable retention period expires, personal data is securely deleted or irreversibly anonymised.

92king implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, loss, alteration, disclosure or destruction. These measures include, but are not limited to:

• SSL/TLS encryption for all data transmitted between your device and the Platform.
• Encrypted storage of sensitive personal and financial data at rest.
• Role-based access controls limiting staff access to personal data on a strict need-to-know basis.
• Regular security reviews and vulnerability assessments of Platform infrastructure.
• Multi-factor authentication options for Account access.
• Contractual requirements imposed on all third-party processors to maintain equivalent security standards.

While 92king takes all reasonable steps to protect your data, no internet transmission or electronic storage system is entirely secure. In the event of a personal data breach that poses a risk to your rights, 92king will notify affected users in accordance with applicable notification obligations.

92king operates an internationally hosted platform. Your personal data may be transferred to, stored in, and processed in jurisdictions outside of Pakistan — including countries where the operator's infrastructure and data processors are located. These jurisdictions may have data protection laws that differ from those applicable in Pakistan.

Where personal data is transferred internationally, 92king takes appropriate steps to ensure that adequate safeguards are in place, including contractual protections with data processors that require them to maintain data protection standards consistent with this Policy. By using the 92king Platform, you consent to your personal data being transferred internationally as described in this clause.

Subject to applicable law and the operator's compliance obligations, you have the following rights in respect of your personal data held by 92king. To exercise any of these rights, contact us at [email protected] (plain text — not a clickable link) with a clear description of your request.

92king will respond to data rights requests within a reasonable timeframe and will inform you if additional identity verification is required before your request can be processed. In certain cases, we may be unable to fulfil a deletion or restriction request where retention is required by law or compliance obligations.

92king is strictly an adults-only platform. We do not knowingly collect personal data from individuals under the age of 18 — or the higher minimum age required by the operator/license jurisdiction. Account registration requires confirmation of eligible age and is subject to mandatory KYC verification.

If 92king becomes aware that personal data has been collected from a user who is under the minimum eligible age, that Account will be suspended immediately, all funds (including any winnings) will be handled in accordance with responsible-gambling obligations, and the personal data will be deleted as promptly as possible.

If you believe a minor may have registered on the Platform or accessed your Account, please contact support immediately at [email protected] and change your Account credentials without delay.

92king may send you promotional communications — including bonus offers, reload promotions, VIP notifications and platform news — where you have opted in to receive such communications during registration or via your account settings.

You may withdraw consent to marketing communications at any time by: (a) updating your communication preferences in your Account settings; or (b) contacting the support team at [email protected] with a request to unsubscribe. Withdrawal of marketing consent does not affect the lawfulness of prior communications sent while consent was in place.

Please note that even if you opt out of marketing communications, 92king may still send you essential non-marketing communications — such as account security alerts, transaction confirmations, KYC requests, and policy update notifications — where these are necessary for the operation of your Account or for compliance purposes.

The 92king Platform may contain references to or integrations with third-party technology providers — such as game studios, sports data providers and payment infrastructure — in the course of delivering platform services. This Privacy Policy applies solely to data processed by 92king as Data Controller.

Third-party providers who process data in connection with the delivery of services on the Platform act as Data Processors under contractual obligation to 92king. Their own privacy practices, where applicable to data processed independently of 92king's instructions, are governed by their own privacy policies, for which 92king accepts no responsibility.

92king reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data-processing practices, applicable law, or operational requirements. The "Last Updated" date at the top of this Policy will be revised whenever a material change is made.

Where a material amendment is made — such as a change to the categories of data collected, the purposes of processing, or the third parties with whom data is shared — registered users will be notified by email to their registered address or via a prominent platform notice, with advance notice before the change takes effect where reasonably practicable.

Your continued use of the 92king Platform following the effective date of an amended Policy constitutes your acceptance of the revised terms. If you do not agree to the amended Policy, you must cease using the Platform and may request account closure.

If you have any questions about this Privacy Policy, wish to exercise a data rights request, or need to report a data-related concern, please contact 92king using the following details:

• Support Email: [email protected] — please include "Privacy Request" in the subject line of your email for prompt routing.
• Live Chat: Available on the Platform during extended hours, 09:00 – 01:00 PKT (operator-provided hours, subject to change).
• Languages: Requests handled in English and Urdu.
• Response Time: We aim to acknowledge data rights requests within 5 business days and provide a substantive response within 30 days. Complex requests may require additional time, in which case we will inform you of the extended timeline.